Articles

  • The State of Consumer Technology at the End of 2014

    While the modern computing era in many respects began with the IBM System/360 mainframe and further expanded with the minicomputer, normal consumers didn’t start encountering computers until the personal computer. And, while mainframes are technically still around (while minicomputers are decidedly not), what is unique about the PC is that it is very much still a…


  • Docker and the Integrated Open Source Company

    It’s been a long time since an open source project has gotten as much buzz and attention as Docker. The easiest way to explain the concept is, well, to look at the logo of the eponymous1 company that created and manages the project: The reference in the logo is to shipping containers, one of the most…


  • Best

    The key to avoiding disruption is by providing a superior user experience; that, though, requires focus and execution.


  • Why Uber Fights

    Ride-sharing is a winner-take-all market that depends on controlling demand more than it does supply.


  • Differentiation and Value Capture in the Internet Age

    The implication of the Smiling Curve is not only that aggregators have increased economic power, but that differentiated suppliers do as well; Omni Software is an example.


  • Two Microsofts

    My well-chronicled frustration with Microsoft’s corporate strategy comes down to one point: I don’t think any company should have both horizontal (i.e. services) and vertical (i.e. devices) businesses. It creates conflicting incentives: a horizontal business should be great on every platform, while a vertical business should be differentiated. Thus, I was quite pleased when Satya Nadella’s…


  • How Apple Creates Leverage, and the Future of Apple Pay

    Apple attracts loyal customers through a superior user experience and leverages those customers against its partners.


  • Publishers and the Smiling Curve

    Publishers used to live at the point of integration. The value of that integration, though, is gone with the Internet, which means value flows to suppliers and aggregators.


  • Peak Google

    Despite the hype about disruption, the truth is most tech giants, particularly platform providers, are not so much displaced as they are eclipsed. IBM, for example, has been successfully selling and servicing mainframes for going on 50 years (although they are now in serious trouble (members-only)). During the PC era, though, they were eclipsed by Microsoft.…


  • The Diminished iPad

    Something very strange is happening this week: there is an Apple event, and very few people – including myself – are particularly jazzed up about it. Oh sure, I’ll watch it, and I hope I’m surprised, but there is very little in the rumor mill – a retina iMac, OS X Yosemite, and the iPad Air…